Why mail audits go wrong
People send everything they can find, hoping volume will do the work. It does not. The examiner is testing specific items against specific rules, and a thick envelope of unsorted documents is harder to accept than a short organized response that ties each document to the item being questioned.
The other common failure is answering more than was asked. Volunteering information about items not under examination is an invitation to expand the scope, and scope expansion is how a narrow mail audit becomes a broad one.

