Privacy Policy

1. Introduction

Tax Resolution Academy^® (“we,” “us,” or “our”) operates the professional directory at taxproblemdirectory.com and the member application at app.taxproblemdirectory.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide

• Contact information: name, email address, phone number, mailing address
• Inquiry details: information about your tax situation submitted through inquiry forms
• Professional information: credentials, licenses, and firm details for directory members
• Reviews and questions: feedback, ratings, and questions you submit

Information Collected Automatically

• Device and browser information
• IP address and approximate location
• Pages visited and actions taken on the site
• Referral source and search terms

3. How We Use Your Information

We use collected information to:

• Connect you with qualified tax resolution professionals
• Process and respond to your inquiries
• Maintain and improve the directory
• Verify professional credentials
• Moderate and publish reviews and questions
• Send service related communications
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Directory professionals: when you submit an inquiry, your contact information and case details are shared with the professional you chose to contact
• Service providers: third parties that assist with email, hosting, and analytics
• Legal requirements: when required by law or to protect rights and safety

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews.

6. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your data
• Correct inaccurate information
• Delete your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at privacy@taxresolutionacademy.com.

7. Cookies and Tracking

We use cookies and similar technologies to remember preferences, analyze usage, and improve our services. You can control cookies through your browser settings.

8. Third Party Links

The directory links to professional websites and third party services. We are not responsible for the privacy practices of those external sites.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date at the top.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Tax Resolution Academy^®
PO Box 561107, Rockledge, FL 32956
Email: privacy@taxresolutionacademy.com