How the IRS decides
The IRS is not weighing whether your balance feels unfair. It is running a calculation called reasonable collection potential, which is roughly the equity in what you own plus what it believes it can collect from your future income during the remaining life of the debt. When that number comes out below the balance, an offer becomes realistic. When it comes out above the balance, the offer will be rejected no matter how it is written.
That is why the analysis matters more than the paperwork. A professional runs your numbers first and tells you honestly whether an offer is the right route, or whether a payment plan, hardship status, or simply waiting out the collection statute would serve you better.

